Phil Parker Store: Help & Advice

It couldn’t be simpler 

  • After purchasing your audio programme, you’ll be sent an email
  • In the email there will be a link to your programme(s) 
  • Click on the link, it will open a web page where you can listen to them straight away or download them if you would prefer to listen later

Things to be aware of:

  • If you don’t receive the email within a few minutes of placing your order, please check your junk/spam folder as it’s likely to have gone there by mistake.  If it’s not there try searching ( the email it will have been sent from.
  • If you are listening on an iPhone or iPad make sure that you can listen to the files uninterrupted.  To do this you will need to ensure that the auto-lock on your phone is switched off, you can find this by going to Settings>Display and Brightness and changing the auto-lock to never.  If you don’t do this then when your phone/iPad locks it will stop the programme.
  • Touchscreen devices do not have a right-click option if you are using them without a mouse.  When downloading your programme(s) to an iPhone or iPad, you will need to long-hold your finger on the screen where it says ‘Right-click here to Download/Save the MP3 file’ and this should bring up a menu from where you can download the programme(s).

If you have any issues please get in touch with us at or +44 (0) 333 090 5190 (Please seek advice rather than placing a duplicate order.) 

Enjoyed your audio programme…

We hope that you enjoy the product that you have chosen, if you do please leave us a short review on the online store to help others to benefit from this as well!  Thanks so much.