Phil Parker Store: Help & Advice
It couldn’t be simpler…
- After purchasing your audio programme, you’ll be sent an email
- In the email there will be a link to your programme(s)
- Click on the link, it will open a web page where you can listen to them straight away or download them if you would prefer to listen later
Things to be aware of:
- If you don’t receive the email within a few minutes of placing your order, please check your junk/spam folder as it’s likely to have gone there by mistake. If it’s not there try searching (office@philparker.org) the email it will have been sent from.
- If you are listening on an iPhone or iPad make sure that you can listen to the files uninterrupted. To do this you will need to ensure that the auto-lock on your phone is switched off, you can find this by going to Settings>Display and Brightness and changing the auto-lock to never. If you don’t do this then when your phone/iPad locks it will stop the programme.
- Touchscreen devices do not have a right-click option if you are using them without a mouse. When downloading your programme(s) to an iPhone or iPad, you will need to long-hold your finger on the screen where it says ‘Right-click here to Download/Save the MP3 file’ and this should bring up a menu from where you can download the programme(s).
If you have any issues please get in touch with us at office@philparker.org or +44 (0) 333 090 5190 (Please seek advice rather than placing a duplicate order.)
Enjoyed your audio programme…
We hope that you enjoy the product that you have chosen, if you do please leave us a short review on the online store to help others to benefit from this as well! Thanks so much.